Indian River County Vacations & Trips from $292

Day time front desk staff was very helpful and friendly. We had to check in after hours and go through the security guard. That wasn’t the best experience only because it took us 3 calls to him for him to call us back after waiting outside the office for about 10 minutes. But he got us our key and all was fine. The room was basic but clean and just what we needed for a quick stay. Ceiling fan was a huge plus. We did not use the amenities. The shower was a huge very high set garden tub which was not the easiest to get in and out of. I don’t know if all units are this way but definitely worth asking if you struggle with getting in and out of shower. The property was clean and quiet. Overall I would recommend.

Housekeeping apparently costs $180 USD unless you're there for over 14 days to then qualify for house keeping on day 15 free of charge. Our pool towels were missing from our room and the playpen we requested for our baby was broken. The pools were filled with debris (understandable seeing as there is a lot of foliage around the pools) but no maintence people clean it out throughout the day. The arcade is EXPENSIVE. The games are 20+ tickets each. The coffee stand closes in the (very) early afternoon. Front desk staff doesn't communicate well. This place nickel and dimes you for everything. The elevator had a communication failure and was beeping the entire stay. If you're looking for a family fun property like this, stay at The Grove down the road. It's better, cheaper, more updated rooms and the waterpark is included in your stay unlike this resort.

I had an almost perfect stay at this hotel. The rooms were spotless, the beds felt like sleeping on a well-trained cloud, and the staff managed that rare balance of being both genuinely friendly and impressively competent (no small feat). The front desk sailor uniforms were not needed as they stood out with their exceptional service alone. That said, there’s one tiny thing keeping it from total legend status: the bar situation. Or rather, the lack of a proper one. There’s nowhere to casually sip something delightful while hanging out with your friends. A cozy, lively bar would elevate this place from “fantastic” to “I will never shut up about it.” Still, if your idea of a great stay involves comfort, style, and people who clearly know what they’re doing, this hotel absolutely delivers. Just plan your celebratory nightcap elsewhere.

It was very nice, enjoyed our stay. Nice and clean.

Clean rooms, nice staff, good amenities!